Request a demo
For tenants

Report a repair to your landlord and watch it get fixed.

The AXIS tenant app lets tenants in Nigeria report a repair in three taps, follow it live and sign off the work when it is done. Your landlord sees the request straight away, and if the building is new, the developer does too.

Request a demoQuestions and answers
AXIS tenant app home screen with the 24/7 emergency line and live request statusTenant app asking where the problem is, with corridor, apartment, lift and plant room optionsTenant app list of open requests, including a generator fault and a corridor leak

How reporting works

Step 1

Say where

Your flat, a corridor, the lift, the car park or the plant room, with the floor and the nearest door.

Step 2

Show what

Add a photo and a few words about the problem.

Step 3

Follow it

See when it is assigned, when someone is on the way and when the work is complete.

Step 4

Sign it off

Confirm the repair has been done properly so the request can be closed.

Help when it cannot wait.

For a serious leak, a total loss of power or water, a fire safety fault or someone trapped in a lift, the 24/7 emergency line in the app reaches the right person day or night.

  • Answers on handHow to reset the water pump or what to do when the generator changes over, from your building’s own manuals.
  • Notices and house rulesEverything your landlord shares, in one place.
Atlas answering questions from the building’s own manuals
Questions and answers

Tenants ask

How do I report a repair?

Open the tenant app, choose where the problem is, add a photo and a short description and send it. You will see the request move through reported, assigned, attending, completed and signed off.

What counts as an emergency?

A serious leak, a total loss of power or water, a fire safety fault or someone trapped in a lift. Use the 24/7 emergency line in the app so the right person is called straight away.

How do I join AXIS?

Tenants are invited by their landlord or facility manager. If your building is not on AXIS yet, share axis.com.ng with your landlord and ask them to request a demo.

Does it cost tenants anything?

No. The tenant app is provided by your landlord or building manager.

Can I see the building's manuals?

Yes. Your landlord can share house rules, notices and the manuals for things you use, such as the water pump or inverter, and Atlas can answer questions from them.

All questions about AXIS

Want AXIS in your building?

Tenants are invited by their landlord. Share this page with your landlord or facility manager.

Tell your landlord